Cauca Excellence Coffee LLC

Effective Date: March 3, 2025
(Updated and adapted for U.S. privacy laws + GDPR principles)
Source used: Privacy Policy for Cauca Excellence Coffee

Privacy Policy CEC

This Privacy Policy explains how Cauca Excellence Coffee LLC (“we,” “our,” “us”) collects, uses, stores, and protects your personal data when you visit caucaexcellencecoffee.com or purchase our products.

We comply with:

  • U.S. privacy laws (CCPA/CPRA, FTC Act, CAN-SPAM),
  • Basic GDPR principles (lawfulness, transparency, data minimization, user rights).

1. Information We Collect

1.1 Information You Provide Directly

  • Name
  • Email address
  • Billing and shipping address
  • Phone number
  • Payment details (processed securely via third parties)
  • Account information
  • Messages or inquiries

1.2 Information Collected Automatically

  • IP address
  • Browser and device type
  • Cookies and tracking technologies
  • Session data and usage analytics
  • Shopping behavior

We use cookies for personalization, analytics, and site functionality.

2. How We Use Your Information

We use your data to:

  • Process and fulfill orders
  • Deliver products
  • Communicate order updates and promotions
  • Improve website functionality and user experience
  • Prevent fraud and enforce security
  • Comply with legal obligations
  • Provide customer support
  • Personalize marketing (only with consent where required)

3. Legal Bases for Data Processing (GDPR Principles)

For users in the EU/EEA, we rely on:

  • Contract necessity: processing orders, payments
  • Legitimate interest: analytics, fraud prevention, site improvement
  • Consent: marketing emails, cookies
  • Legal obligation: tax, financial, and security compliance

4. Information Sharing

We never sell your personal data.

We share data only with:

  • Payment processors (PCI-compliant)
  • Shipping carriers
  • Email/marketing platforms
  • Fraud prevention services
  • IT infrastructure providers

All third parties operate under strict confidentiality and limited-use agreements.

We may disclose data if required by U.S. law, subpoenas, or to protect legal rights.

5. International Data Transfers

If you are located outside the United States, your data may be processed in the U.S.
We ensure appropriate protections consistent with GDPR expectations, such as:

  • Standard Contractual Clauses (SCCs)
  • Contractual safeguards
  • Privacy agreements

6. Your Rights

Depending on your jurisdiction, you may have the right to:

Under U.S. Law (CCPA/CPRA):

  • Access your personal information
  • Request deletion of your data
  • Correct inaccurate information
  • Opt-out of marketing communications
  • Limit the use of sensitive data

Under GDPR Principles:

  • Data access
  • Data correction
  • Data deletion (“right to be forgotten”)
  • Restriction of processing
  • Data portability
  • Withdraw consent at any time
  • Object to certain processing

To exercise any of these rights, email: leanonus@caucaexcellencecoffee.com

7. Data Retention

We retain personal data only as long as necessary to:

  • Process orders
  • Meet legal/tax requirements
  • Provide customer service
  • Maintain business operations

When no longer needed, data is securely deleted or anonymized.

8. Security Measures

We employ technical and organizational safeguards including:

  • Encrypted communications (HTTPS/SSL)
  • Secure payment processing
  • Firewalls and intrusion detection
  • Access controls
  • Regular security audits

However, no online system is entirely risk-free.

9. Cookies & Tracking Technologies

We use cookies to analyze traffic, personalize content, and improve performance.

You may manage cookie preferences in your browser or via cookie banners (EU users).

10. Third-Party Links

External links on our Site are not controlled by us.
We are not responsible for their privacy policies or content.

11. Children’s Privacy

We do not knowingly collect data from children under 13.
Any such data will be immediately deleted.

12. Changes to This Policy

We may update this Privacy Policy occasionally.
Significant changes will be posted on our website or emailed to users.

13. Contact Us

For privacy questions, rights requests, or complaints, contact: leanonus@caucaexcellencecoffee.com
Atlanta, Georgia, USA.